1 of 1 Remote Customer Service Jobs in Cleveland

combining technical support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS … Active Directory and Office 365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from More ❯