Service Desk Team Lead
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Clitheroe, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
leadership role while still remaining technically involved on a day-to-day basis. Youll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation … documentation What Were Looking For: Proven experience working within an MSP environment (essential) Strong 1st/2nd Line support experience across Microsoft technologies Previous mentoring or leadership experience (formal or informal) Excellent communication and organisational skills A proactive, hands-on approach with a willingness to lead by example Full ...