Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
technology aligns with the business goals and supports the evolving needs of tenants and staff. The ICT Solutions Analyst will assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to ensure … smooth integration of housingmanagement systems, mobile workforce solutions and other digital tools. You will support the collection, analysis, and reporting of data from housingmanagement systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity … will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housingmanagement systems, tenant engagement platforms). You will be able to identify emerging trends and innovations that have the potential to reshape services offered More ❯
Employment Type: Permanent, Part Time, Work From Home
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … services are efficient, tenant-focused, and sustainable. Principal duties and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data … related dashboards; support and comply with change control working practices within ICT & Digital Services. Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business. Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
opportunity to join our growing ICT Team as an Implementation Analyst. In this role, you will lead the successful deployment of technology solutions and process improvements in the social housing sector. This role focuses on supporting the implementation of new systems as per the portfolio, ensuring that they meet the needs of tenants, staff, and the broader organisation. The … and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housingmanagement software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver better outcomes for the communities we … support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our values Our values are important to us and we're looking for people who More ❯
Employment Type: Permanent, Part Time, Work From Home