1 of 1 Remote IT Support Jobs in Colchester

IT Support Engineer Colchester, Essex (Hybrid) £25,000 - £30,000 DOE We're partnered with a forward-thinking business in Colchester who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both on-site and remotely, providing a mix of 1st and 2nd line helpdesk … support as well as field-based support to a varied client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime … Escalating complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking for: Previous experience in an IT support/helpdesk role Strong knowledge of Windows OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field More ❯