4 of 4 Microsoft 365 Jobs in Colchester

support to customers via phone, email and portal, with a strong focus on first-touch resolution. Own projects end to end, including Intune migrations, Microsoft 365 tenant migrations and customer onboarding. Carry out server migrations (server to server and server to cloud), infrastructure upgrades and firewall configuration. … Deploy and manage Microsoft 365, Entra ID, Intune and Azure environments alongside traditional on-premise servers and networking. Share knowledge with the wider team and assist with escalated issues, while maintaining accurate time recording and documentation. What You'll Bring: Proven experience in a senior support ...

customer-focused Technology Operations Engineer to deliver 1st and 2nd Line support, device deployment, and deskside services across the business. Working within a Microsoft 365 and Windows environment, you will be responsible for troubleshooting technical issues, supporting colleagues with day-to-day IT requirements, and contributing … contact for IT support queries via phone, email, walk-up support and ticketing systems. Provide first-line troubleshooting and resolution for hardware, software, Microsoft 365, network and application issue Log, prioritise and manage incidents and service requests in line with agreed service levels Escalate complex issues ...

threats. Support the implementation and management of SIEM, endpoint security and monitoring solutions. Conduct vulnerability assessments and coordinate remediation activities. Implement and maintain Microsoft security technologies including Entra ID, Defender and Purview. Develop and enforce security policies, standards and best practices. Support internal and external audits, compliance activities … security processes and controls. Skills & Experience Required Minimum 3 years' experience within Cyber Security, Infrastructure Security or Information Security. Strong hands-on experience with Microsoft security technologies including: Microsoft 365 Security Microsoft Entra ID Microsoft Defender Microsoft Purview Intune Azure Security Experience with ...

Digital Innovation & Resource Development Develop engaging digital learning resources, e-learning materials and employer toolkits. Deliver workshops and training in areas such as AI, Microsoft Copilot, Microsoft 365, Power Automate, business process improvement and digital transformation. Research emerging technologies and identify opportunities to embed innovation within ...