Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Debugging and troubleshoot issues across systems and applications. Supporting deployment processes and contribute to CI/CD pipelines. Keeping up to date with emerging technologies and contribute ideas for continuous improvement. In order to be successful in this role you must have: A good understanding of C# and familiarity with .NET (Core or Framework) and Visual Studio. Basic experience More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
in customer and bid meetings, shape service offerings and provide pricing and resource inputs; oversee supplier relationships, contracts and procurement, driving cost control and supplier performance reviews; champion continualimprovement and standardisation across Field Engineers, PMO, Service Managers and third parties; manage strategic risk and issue mitigation, business continuity and major-incident/change governance; produce executive reporting More ❯
SLAs). To do so, you will be responsible for conducting regular 1-to-1s with team members and providing ongoing training and coaching to create a culture of continuous improvement. The Wildanet Customer Experience Manager provides a polite, professional, and empathetic point of customer complaint escalations. Outbound call monitoring and reporting for agents. Outbound communication oversight. Complaints management … service processes, resources and tools to improve the customer experience and reduce the need for customers to contact us, reducing the volume of calls Accountability for the delivery, improvement and optimisation of service provisioning processes, where required, in support of the customer journey. Create and manage customer service reports, including tracking customer feedback and satisfaction scores Develop and … and support. Collaborate with other departments, including sales, marketing, and technical support, to ensure that customer needs are being met. Managing timely escalations of service affecting issues and improvement opportunities to the Head of Customer Experience and Exco in the event that a risk to the company's reputation. Actively reviewing and collecting data on the customer journey More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
cyclical maintenance, ensuring customer needs are met through communication, prioritisation, escalation, and resolution. Reporting to the Head of Service Delivery, the role leads the Service Desk Team, drives continualimprovement, and collaborates across Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/… a culture of trust, integrity, safety, and professional standards while ensuring operational excellence and customer satisfaction. What youll bring? Essential and desirable skills include leadership, strategic planning, service improvement, customer and supplier management, ITIL, Lean Six Sigma, PowerBI, and project management. Behaviours align with MGroup valuesresponsibility, openness, ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. More ❯