IT Technician
bodmin, south west england, united kingdom
Pilgrims Europe
Job Title: IT Site Services Specialist Department: IT Operations Location: Bodmin/Redruth Reporting To: IT Site Services Team Lead About the Role We are seeking a passionate and proactive IT Site Services Specialist to join our dynamic IT Operations team. Based across our Bodmin/Redruth and Windmill Lane sites, you will play a … key role in delivering high-quality technical support and service excellence to our colleagues and customers. As part of the IT Site Services team, you'll work across a broad range of technologies and collaborate with multiple areas of the business. Your focus will be on providing hands-on, on-site technical support, ensuring our end-user environment is … highest standards of availability and usability. Key Responsibilities Provide on-site 2nd line technical support and administration of Pilgrims' four legacy business sectors. Act as an ambassador for the IT department, delivering a professional and efficient service at all times. Deliver user education and guidance on technology to colleagues. Serve as a point of contact for technical issues, ensuring More ❯
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