IT Specialist
- Hiring Organisation
- Pilgrims Europe
- Location
- Bodmin, Cornwall, South West, United Kingdom
contact for technical issues and incident resolution Support production, engineering and office teams Manage tickets (incidents, requests, change & problem records) Drive service improvements and proactive maintenance Support projects and business change initiatives Monitor system performance and recommend improvements Manage upgrades, patches and system maintenance Liaise with third … technical support experience Experience supporting manufacturing or production environments Good understanding of ITIL (Incident, Change & Problem Management) Strong stakeholder management across operational teams Proactive mindset with a focus on service improvement ...