1 to 2 of 2 ITSM Jobs in Corsham

across all relevant business functions. Essential Skills: The ideal candidates will either hold Active DV/SC clearance and have a proven Senior IT Service Management background, with the following skills/experience: Experience of maintaining secure configuration and accurate information, controlling IT assets in one or more significant areas. more »

enhance current processes (Incident Management, Request Fulfillment, Change Control). - Align project milestones and objectives with JIRA Service Management. - Develop and improve processes and ITSM tooling with stakeholders. - Assist in transitioning to improved processes using JIRA Service Management. - Lead the adoption of a Level 1 Incident Service Desk with an … reporting systems post-transition using JIRA Service Management. - Lead internal training for the Service Management team and create documentation. Skills & Experience: - Strong knowledge of ITSM tools and ability to drive adoption within JIRA Service Management. - Understanding of core ITIL processes. - Strong understanding of Agile; DevOps knowledge is a plus. - Previous more »