1 of 1 Remote Customer Service Jobs in County Antrim

and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant business segment, always with a focus on delivering seamless and efficient service to our internal clients. Team Building & Management : Build and manage a high-performing team responsible for execution, coordination, and control adherence, fostering a culture of excellence, continuous improvement, and … a strong customer service ethos in supporting business needs. This role requires a hands-on problem-solver who drives solutions rather than just monitoring progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a … Automation : Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards, to enhance efficiency and accuracy, ultimately improving the speed and quality of service to our business partners. Data Governance & Ownership : Own and maintain the business-aligned Data Transfer Register, ensuring comprehensive traceability, accuracy, and audit readiness, providing clarity and confidence to our More ❯