Level 2 Service Desk Analyst JBLE1 NI
- Hiring Organisation
- Enso Recruitment
- Location
- Antrim, Co. Antrim, UK
escalated incidents through to resolution Troubleshooting Microsoft 365, Windows, networking, cloud and infrastructure issues Supporting Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive Supporting Entra ID/Azure AD, Active Directory and user access Troubleshooting Windows desktop and endpoint issues Diagnosing LAN/… technologies and general IT infrastructure. Experience across some of the following would be particularly useful: Microsoft 365 administration Exchange Online Microsoft Teams, SharePoint and OneDrive Entra ID/Azure Active Directory Active Directory and Group Policy Windows 10/11 Microsoft Azure Intune/endpoint management LAN/ ...