End User Services Manager - Hillsborough, Northern Ireland TLNT1 NI
- Hiring Organisation
- Graham Construction
- Location
- Lisburn, Co. Antrim, UK
Manager, you'll play a pivotal role in shaping the day-to-day IT experience for colleagues across the business. You'll lead the delivery and continuous improvement of critical IT services, including the service desk, field services, end-user computing, device lifecycle management and wider support functions … ensuring every interaction is reliable, secure and customer-focused. You'll be at the heart of driving service excellence, overseeing operational performance, leading major incident response, managing supplier partnerships and ensuring support teams are empowered to perform at their best. Working closely with the Head of IT Services ...