5 of 5 Remote/Hybrid Service Delivery Jobs in County Antrim

operating model design, and play a key role in delivering IT and cross-functional transformation projects. Essential Criteria: Experience in IT operations, IT service delivery, or enterprise systems environments. Proven experience in IT transformation and/or transition projects, including: Assessment and feasibility, Solution or operating model design … Implementation and migration. Strong project delivery experience, supporting workstreams within transformation programmes. Understanding of enterprise applications, integrations, and IT service management (ITSM). Experience with GBS or Shared Services models is highly desirable. Strong analytical, problem-solving, and stakeholder engagement skills. Excellent communication skills both written and verbal ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

/ITSM best practices. Drive continuous improvement initiatives, including automation, tooling enhancements, and innovation programmes. Coordinate local technology projects, office support activities, and regional service delivery initiatives. Essential Experience & Skills Proven leadership experience within End User/Desktop Support environments. Strong technical knowledge of Windows environments, Microsoft Office … Active Directory, SCCM/App-V, and end-user hardware. Experience working in large, fast-paced, business-critical organisations. Strong understanding of ITIL-aligned service management processes. Excellent stakeholder management, communication, and customer service skills. Desirable Experience Experience within financial services, investment banking, or trading environments. Exposure ...

team. This is an exciting opportunity to lead the implementation of enterprise-wide digital systems and business transformation initiatives that will support operational efficiency, service delivery, workforce management, and organisational growth. Competitive salary up to £53,500 Hybrid working Flexible working arrangements Opportunity to lead high-profile digital … transformation projects Strong career development opportunities Exposure to senior leadership and strategic initiatives You will be responsible for managing the end-to-end delivery of technology-enabled business projects, ensuring successful implementation of commercial off-the-shelf systems while delivering measurable business benefits. Working closely with senior stakeholders, suppliers ...

strong reputation for delivering tailored IT, cloud, and cyber security solutions to clients across multiple sectors and continues to invest in people, technology, and service excellence. The successful candidate will take ownership of key customer relationships, helping clients achieve their business objectives while identifying opportunities to grow existing accounts … opportunities to expand the company's customer base and market presence Attend regular customer meetings both onsite and remotely to maintain strong engagement and service delivery Create and maintain accurate sales forecasts and pipelines detailing current and future business opportunities Build effective working relationships with internal stakeholders, strategic ...