1 of 1 Technical Support Analyst Jobs in County Antrim

innovative software platform. Their software is used by senior finance leaders worldwide, and the business is properly scaling. They're now looking for a Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data … modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone ...