2 of 2 Remote/Hybrid Windows 10 Jobs in County Antrim

analysing broader technical and system issues, helping to find appropriate solutions including consulting internal and external specialists where required; * Patching and updating MS Windows Server operating systems running in a Windows Hyper-V 2019 environment and other software and liaising with other IS Office teams … Planning for disaster recovery and creating contingency plans in the event of any security breaches; * Assisting in the development and maintenance of standard Windows 10 (or later) device configurations to ensure the security and integrity of Assembly information systems and services; * Supporting secure remote access. * Support ...

include: Providing Level 2 technical support across a range of customer environments Taking ownership of escalated incidents through to resolution Troubleshooting Microsoft 365, Windows, networking, cloud and infrastructure issues Supporting Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive Supporting Entra ID/Azure AD, Active Directory … user access Troubleshooting Windows desktop and endpoint issues Diagnosing LAN/WAN, Wi-Fi, VPN, DNS and DHCP issues Supporting endpoint security, MFA, email security and patch management Managing user onboarding, offboarding and device configuration Providing remote and occasional onsite customer support Escalating complex infrastructure, networking and security ...