2 of 2 Remote/Hybrid Digital Transformation Programme Jobs in County Down

User Researcher - 6 Month Contract

Hiring Organisation
Stealth IT Consulting Limited
Location
Newcastle, County Down, Northern Ireland, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £550 per day £550 P/D
urgently seeking 2 User Researchers to join a major digital transformation programme on an initial 6-month contract . Key Details: £500 per day (Inside IR35) 6-month initial contract Remote working Occasional travel to Newcastle (2 days per month) Immediate start Responsibilities … analyse user needs, behaviours, and feedback Present actionable insights to stakeholders Work closely with multidisciplinary agile teams Support the delivery of user-centred digital services Requirements: Proven experience as a User Researcher Strong qualitative and quantitative research skills Experience with interviews, usability testing, workshops, and surveys Excellent ...

Customer and AI Insight Analyst

Hiring Organisation
Teleperformance
Location
Kilkeel, County Down, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
recommendations. Develop standardised reporting templates and insight frameworks that can be consistently delivered across client portfolios. Work closely with Client Services, Operations and Digital teams to ensure reports address client priorities and strategic objectives. Continuously evolve the insight offering by incorporating new data sources, AI-generated insights … performance, trends and opportunities. Ensure data quality and reporting accuracy across all AI performance metrics. Conduct post-implementation reviews for AI and digital transformation projects. Measure operational improvements against agreed business cases and success metrics. Quantify financial benefits including productivity improvements, cost savings ...