Digital Systems Engineer
- Location
- Newtownards, Northern Ireland, United Kingdom
resolutions for recurring or systemic issues. Root causes and corrective actions are documented; repeat incidents reduce and agreed actions are closed. Provide technical guidance, mentoring and knowledge sharing to Solutions Desk colleagues and business users. Improved team capability, first-time fix performance and consistent knowledge transfer. Digital Systems and Infrastructure … partners - Escalation, specialist expertise and delivery of agreed services Digital Systems Security Engineer - Security controls, monitoring, vulnerabilities and incident response Solutions Desk Team - Escalation, mentoring, knowledge transfer and service improvement Business users and application owners - Requirements, incident communication, support and operational readiness PERSON SPECIFICATION Competencies Required Tech Savvy Anticipates ...