IT Service Delivery Manager JBLE1 NI
- Hiring Organisation
- MCS Group
- Location
- Dungannon, Co. Tyrone, UK
significant incidents and escalations through to resolution. Provide hands-on technical support as a senior escalation point. Oversee Microsoft 365, Entra ID, Intune, Active Directory and Windows environments. Support networking, firewalls, Wi-Fi, VPNs, backups and recovery testing. Manage third-party IT suppliers and monitor service … Previous responsibility for managing or supervising IT support staff. Ownership of day-to-day IT service delivery. Strong Microsoft 365, Entra ID, Intune, Active Directory and Windows knowledge. Practical experience with networking, firewalls, Wi-Fi and VPN technologies. Experience managing incidents, backups and recovery processes. Knowledge ...