1 to 17 of 17 Customer Service Jobs in Coventry

executing the pricing process for our customers. Pricing Analyst main duties Support with implementation of price and discount changes Implement PFEC (Plan for Every Customer) in line with corporate guidelines Maintain integrity of Item Pricing Groups to ensure accurate discounts by customer and part number Analyse impact of … quote follow-up analysis to drive win rate improvements Ensure pricing and quoting processes are well understood and applied consistently across the organisation Support customer service, field sales and division colleagues with any pricing related requests Experience/Skill Requirements Essential High proficiency in Microsoft Excel. As a … pivot tables and ability to combine data from different sources University Degree Advanced experience on Pricing Good experience of interaction with Sales Company's Customer Support and Sales Team Desirable Power Bi desirable Ability to work with Siebel I2O and JDE queries INDH more »

Coventry is no different - £42bn makes us the second-largest Building Society in the UK, with a 130-year heritage and a strong, loyal customer-base of nearly 2m members.A well-supported and ever-improving technology base is therefore critical to our continued success. Working within IT Service … to peers, junior team members, colleagues and various key stakeholders within CBS and external parties. A 24x7 onsite presence that will be responsible for service monitoring; service assurance; event management and basic user support outside of core hours. To maintain the smooth operation of batch processing on the … Societys core applications and monitoring the performance of core computer systems according to business service levels. Our benefits include: 28 days holiday a yearplus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Find more »

Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »

a coaching approach and empower others to make decisions that lead to great outcomes. You are passionate about ensuring the business delivers a great customer service and experience. Seeking to understand how decisions impact the end user and asking questions to gain insight into the customer perspective more »

the country , working closely with our customers to ensure seamless installations , provide technical assistance , and optimise system performance. You will need to have great customer service skills and be able to communicate with our customers through multiple channels , ensuring their satisfaction and driving customer loyalty. As a … with a working knowledge of Excel Good organisation, planning and time management skills A flexible approach and an ability to work under pressure Great customer service and communication skills PLEASE APPLY ONLINE TODAY and a member of the team will be in touch Suitable for: Field Technician, SmartStock … Project Technician, inventory management, stock management, field service technician, installation specialist, maintenance support Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this more »

requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »

process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customer service skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. more »

Graduate Customer Support Coordinator Location: Coventry Salary: Competitive Working Hours: Monday to Friday (8:30 AM to 5:00 PM or 9:30 AM to 5:30 PM) with flexible hybrid working up to once a week and early finish every other Friday. Exciting Opportunity for Recent Graduates! We … are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customer service office environment, aiming to advance their careers in a dynamic workplace. Key Responsibilities: - Act … as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and resolve delivery more »

process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customer service skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. more »

Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customer service offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customer service and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »

of Sales to ensure pipelines can be realised whilst protecting the quality of the Skills Coaches teaching and learning and the highest level of customer service. Person Specification Skills Criteria: Proven experience of operational management within the apprenticeship sector - 3 years min. (required) Experience in coaching high performing individuals … at our HQ in Coventry office based Holidays: 22 days + Bank Holidays. An additional 2 days per year for each full year of service rising to 30 days max Socials: Paid team nights out for employees and families Progression: On-going training, development, and progression opportunities in a … rapidly growing business Private Health Care: Private healthcare for yourself after 1 year of service. After 5 years of service this will cover family too. Who We Are We're MTD Training, a multi-award winning training provider. We've worked with over 9,000 different clients from all more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

join a company with over 20 years of experience in providing time critical transport and custom clearance services. They are committed to provide outstanding service for their customers, while offering a great working environment for their employees. You will be responsible for making outbound calls to reach prospective customers … with commissions and bonuses. The Role: Make outbound calls to reach prospective customers Set up appointments Arrange demos for the new products Deliver great customer service The Person: French speaker Telesales background or similar Commutable to Coventry Reference : BBBH13993A If you are interested in this role, click 'apply more »

and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the … incoming telephone calls from patients with a professional and pleasant manner Using practice provided tools and protocols to signpost patients to the most appropriate service or healthcare professional. Book appointments accurately and with the appropriate clinician using the EMIS system. Process online requests submitted by patients in line with … teamwork towards achieving a cohesive approach in line with team objectives and targets. Person Specification Experience Essential Experience working in a GP Practice environment & customer service, with a customer facing role Desirable EMIS, DOCMAN and AccuRx knowledge and experience of using Qualifications Essential Excellent IT skills Good more »

Fantastic opportunity to join a well-established technology business in Coventry as a Customer Service Team Leader! You must have 2+ years customer service team leader/manager experience, in a busy B2C environment and a track record of leading people and will be known for … days annual leave, plus a day off for your birthday Worldwide Travel Insurance Group Income Protection Insurance Main Duties; Responsible for leading the Customer Support Team Engage and inspire those you lead to achieve their goals & key company KPI`s Be an influential coach, mentor and help drive the … those around you Understand people and can effectively manage expectations Provide help and advice to customers using our products Be committed to delivering exceptional customer service by putting the customer at the heart of everything you do Keep accurate records of discussions or correspondence with customers & staff more »

Service Desk Engineer - Coventry - £35,000 (Hybrid) My client is seeking a Service Desk Engineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a Global Business. As a key member of the team, you will be responsible … Private Healthcare Generous company pension Training and development Employee Discounts Christmas Bonus Onsite Parking Key Responsibilities: Provide 1st and 2nd level support for the Customer base, including troubleshooting software, hardware, and business applications. Help with IT Projects & Migrations Assist with new starters, PC builds and Office Set up and … up-to-date CV. Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »