Customer Service Advisor
- Hiring Organisation
- PPM Recruitment
- Location
- Coventry, West Midlands, Neal's Green, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27537/annum
enquiries efficiently. Ensure KPIs are consistently met, including response times and client satisfaction. Accurately record all client interactions and updates on the CRM system (Freshdesk). Monitor inbound logs and communicate with clients regarding penalties or quarantined items. Manage a range of miscellaneous client enquiries. Ensure clients understand and follow ...