4 of 4 Incident Management Jobs in Coventry

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues More ❯

engineering team, you'll help ensure the smooth running, security, and advancement of the network landscape. You will: Support day-to-day operations and incident management across a hybrid cloud network Deliver technical input into IT and business change projects Troubleshoot and resolve complex network and firewall issues … Awareness of ITIL practices Certifications such as CCNA, CCNP, or AZ-700 are advantageous but not essential Why Apply: Work in a stable, low-incident environment with a clear roadmap for improvement Hybrid working (1–2 days on-site) with flexible arrangements Gain exposure to modern technologies and automation More ❯

Network experience CCNA and a good understanding of Cisco Experience with Low balancing and firewalls. Ansible knowledge and experience. Automation experience. Day to day incident management- ITIL What’s in it for you? Over time pay opportunities to earn more money. Huge opportunities within Automation, have the opportunity More ❯