1 of 1 Remote/Hybrid Knowledge Transfer Jobs in Coventry

changes comply with security policies, ITIL processes, and documented standards Work closely with the Service Desk to improve first-line diagnosis, escalation quality, and knowledge articles Engage effectively with internal teams, vendors, and stakeholders, clearly communicating progress, risks, and issues Produce and maintain high-quality technical documentation, standards … knowledge transfer materials Contribute to continual service improvement, technology lifecycle planning, and operational best practice Act as a technical escalation point and support or mentor engineering colleagues where required Network Engineer Skills & Capabilities: Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing and switching Hands-on experience ...