1 of 1 Problem Management Jobs in Coventry

comprising over 10000 desktops and over 13000 users Duties include providing end user hardware and software support by utilising ITIL framework incident, change and problem management. Provide support in the operation of networked computer systems. Basic network troubleshooting skills are essential. Prepare, test, and deploy equipment (including PCs, laptops … staff in satellite sites around Coventry and Warwickshire (Including travelling as necessary). Ensure ICT equipment conforms to the appropriate safety standards. Undertake problem determination and resolution on ICT equipment (including connected Audio/Visual systems) and services, including hardware repairs on such equipment and liaise with ...