IT Support & Ops Specialist (End user computing and Service Desk Support)
- Hiring Organisation
- Tech Mahindra
- Location
- Coventry, England, United Kingdom
acting as the primary contact for end users and business stakeholders. The position combines remote service desk support, on-site field support, and infrastructure management, ensuring high system availability, quick incident resolution, strong customer satisfaction, and compliance with enterprise IT standards. Primary Skill End User Computing (EUC), Service Desk … Ivanti) Windows OS (10/11), Basic macOS Network Fundamentals (LAN, WAN, Wi-Fi, VPN) Server & Storage Basics Hardware & Peripheral Support (Printers, Scanners) Incident, Problem & Change Management (ITIL) Asset & Configuration Management Endpoint Security & Compliance Remote Support Tools (SCCM, Intune, TeamViewer) Factory/Manufacturing IT Support Key Responsibilities ...