1 to 2 of 2 SLA Jobs in Coventry with Remote Work Options

and provide required support for external/3 rd party teams in the scenario of Data breach/Major incidents Creation and presentation of SLA reports with Customer leadership team Drive continuous improvement and optimisation of services Required skills and knowledge: Strong Expertise in SIEM Tools, 7-10 years , Operating more »

business. Managing services both on-premises and within cloud technologies. Digital Support Tasks: Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department. Solving technically complex challenges through use of knowledge and working with support teams. Working with third party vendors and suppliers to more »