2 of 2 Remote Salesforce Jobs in Coventry

attention to detail. Ability to simplify complex information and present it clearly. Experience working in a Customer Service or Contact Centre environment. Familiarity with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Confluence). Strong organisational and time management skills. Self-motivated and proactive. Experience working in a Customer Service environment is essential, with a strong understanding of service operations and More ❯

Skills needed Proven experience in content editing, technical writing, or knowledge management. Experience working in a customer service or contact centre environment. Familiarity with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Confluence). Experience with content governance and version control. Familiarity with cloud-based collaboration tools (e.g., Google Workspace, SharePoint). Basic HTML or CMS experience, is a plus. Why More ❯