1 of 1 Service Design Jobs in Coventry

Customer Involvement & Influence Manager

Hiring Organisation
Orbit Group
Location
Coventry, West Midlands (County), Binley Woods, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£52734 - £63000/annum Orbit Standard
research methods and strategic foresight. Such as UX testing, and horizon scanning tools. Ability to influence and turn insight into positive change. Experience in service design, customer co-production, and inclusive customer engagement or customer participation leadership. Understanding of housing sector legislation and regulatory standards. Desirable skills Previous … experience in developing or maintaining customer research programmes and segmentation, using this to drive personalisation in service design. Skilled in digital-first engagement tools and inclusive consultation tools. Understanding of co-production, customer involvement, community development, and social impact. Why Orbit? Choosing us means being rewarded in every sense. ...