11 Service Design Jobs in the West Midlands

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

all our users. Find out more on our blog, Digital Trade. Responsibilities Your key tasks as a Senior Interaction Designer will involve: Work with service managers and programme directors to develop design concepts Potentially have responsibility across complex services Help set direction and embed good practice within teams … to understand and use Ensure that accessibility and usability are built into designs from the outset, and meet web standards and GDS/GOV.UK design principles Be an active member of the DBT user centred design community. Essential Skills and Experience You will need to have demonstrable skills … and experience of: Evidence and context-based design: design systems for use across multiple services and can identify the simplest of a variety of approaches User focus: you can demonstrate experience in meeting the needs of users across a variety of channels Prototyping: you can use a variety more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … environments. Responsible for Technical Leadership within the programme and projects to which assigned, collaborating with and influencing key stakeholders to ensure that architecture and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re-use to enable a standards-based approach. Responsible for engaging with and attending Design Authority Board, (DAB), ensuring that designs are reviewed more »

and experience of diverse products and business requirements - Experience in developing solutions in a large complex organization - Ability to translate user requirements into ICT service designs - Experience in analyzing systems, processes, and operational procedures for continual improvement - Ability to lead technical meetings and drive discussions - Familiarity with business analysis … and new initiatives. 8. Represent and promote the reputation and values of the organization at various meetings and groups. 9. Ensure a balance between service and cost in design decisions. 10. Build and maintain relationships with Managed Service Providers and other suppliers. 11. Undertake other duties as more »

and experience of diverse products and business requirements - Experience in developing solutions in a large complex organization - Ability to translate user requirements into ICT service designs - Experience in analyzing systems, processes, and operational procedures for continual improvement - Ability to lead technical meetings and drive discussions - Familiarity with business analysis … and new initiatives. 8. Represent and promote the reputation and values of the organization at various meetings and groups. 9. Ensure a balance between service and cost in design decisions. 10. Build and maintain relationships with Managed Service Providers and other suppliers. 11. Undertake other duties as more »

XSLT, Business Objects, Web Services, Microsoft Visual Studio. * Proficient in database software egSQL Server, Oracle, MySQL. * Demonstrate experience of translating user requirements into ICT service designs. * Familiar with business analysis techniques which help in modelling and understanding a business and its operation eg functional business models, statistical process control … If your qualification aligns with this position, please apply by submitting your CV below. To apply today, contact Neha Cherian (see below) Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds. Certes Computing (and all of its subsidiary more »

XSLT, Business Objects, Web Services, Microsoft Visual Studio. * Proficient in database software e.g.SQL Server, Oracle, MySQL. * Demonstrate experience of translating user requirements into ICT service designs. * Familiar with business analysis techniques which help in modelling and understanding a business and its operation e.g. functional business models, statistical process control … aligns with this position, please apply by submitting your CV below. To apply today, contact Neha Cherian on 01675 678354 or email Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds. Certes Computing (and all of its subsidiary more »