11 of 11 Service Design Jobs in the West Midlands

Service Design & Transition Manager Location: Telford Hybrid (2 days onsite per month) Day Rate: Up to £490/day inside IR35 Clearance: Active SC Clearance required Sector: Public Sector Overview We are looking for a Service Design & Transition Manager to support end-to-end service design and transition activities across project delivery teams. This role is focused on ensuring new or changed services are operationally ready, fully tested, and successfully transitioned into live service. You will work closely with project, technical, and support teams to identify operational risks, develop support models, and ensure ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service ...

Service Design Lead Tachbrook Park, Warwick Permanent, Full-time, HybridSalary: Up to £75,000 (Dependent on experience) We’re looking for a Service Design Lead to play a critical role in shaping how our Apps & Platforms services are designed, transitioned, and continuously improved. This … business—ensuring they are robust, scalable, and aligned to architectural, security, and operational standards . You’ll sit at the heart of our Architecture & Design governance , working closely with Suppliers, Solution Architects and Service Owners to ensure services are continuously improved and risks are managed What ...

Description Service Design & Transition Manager Location:Telford Hybrid (2 days onsite per month)Day Rate:Up to £490/day inside IR35Clearance:Active SC Clearance requiredSector:Public Sector Overview We are looking for aService Design & Transition Managerto support end-to-end service design and transition ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced … line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance ...

central to everything you do. What You'll Be Doing: Designing and delivering user-centred content for public sector services Applying GOV.UK Service Standard and GDS principles in day-to-day work Creating clear, accessible, and inclusive content aligned to government guidelines Working closely with user researchers, service designers, and developers in agile teams Using research, data, and testing to continuously iterate and improve content Supporting service assessments and ensuring GDS compliance Engaging stakeholders across government to shape content strategies Simplifying complex policy and technical information for end users What We're Looking For (Essential): Recent ...

thrives in pre-sales, solution leadership, and shaping commercially competitive technology propositions. The Opportunity As the senior technical lead across major bids, you'll design and govern advanced digital, data and AI architectures — ensuring they are scalable, deliverable, and positioned to win. You’ll work closely with Growth, Service Design, and senior stakeholders to craft innovative, cloud-native, data-driven solutions that demonstrate real measurable outcomes. What You’ll Be Doing Solution Leadership Lead end-to-end architecture design for strategic bids (cloud, data, AI, automation). Translate business and outcome requirements into clear, integrated technical ...

wider team Support the creation of clear, accessible content for different audiences and levels of digital confidence Learn how digital engagement can inform service design, improvement and decision‐making Take part in apprenticeship learning, reflection and development activities alongside your day‐to‐day role This is a hands ...

Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. Understanding of organisational business systems, processes and their infrastructure needs. The ability to recognise structural issues within an organisation, functional ...

Description Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi … disciplinary digital professionals who are entering an exciting phase of growth affording this Service Designer gr... ZIPC1_UKTJ ...