4 of 4 Remote Support Engineer Jobs in Coventry

M365 Support Engineer – SharePoint & Power Platform Specialist (UK Remote) - £35k - £45k Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working with a forward-thinking Microsoft Solutions … Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 Support Engineer, you’ll be the go-to expert for resolving complex technical issues … particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd line support for Microsoft 365 environments, with a focus on SharePoint Online, Power Apps, and Power Automate. Troubleshooting and resolving escalated tickets related to collaboration More ❯

you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical Support Engineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technical support to high street customers … flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technical support to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle escalated calls from tier 1/first line support members, providing … advanced troubleshooting and resolution. - Escalate unresolved issues to management or the technical team as necessary. - Assist in managing support, upgrade, and installation projects, ensuring smooth execution and customer satisfaction. - Create and update support documentation and processes to enhance the efficiency of the support team. - Manage the support element of the company website, ensuring content is current More ❯

we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … Bash development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams to implement … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯