Remote Principal Customer Success Manager
- Hiring Organisation
- Seeq
- Location
- Craigavon, Co. Armagh, UK
improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization. 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic … manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders. Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions. Significant experience presenting to and influencing Senior ...