1 of 1 Service Design Jobs in Crawley

Head of Experience Design 📍 Broadlands Business Campus, Horsham | Hybrid | Permanent Ready to redefine what digital experiences can be? At Benchmark, one of the UK’s leading financial planning businesses and part of Schroders Plc, we’re searching for an exceptional Head of Experience Design to lead the vision, strategy, and delivery of seamless, user-centric journeys across all … digital products, collaborating closely with Product, Technology, and Marketing teams to drive innovative user experiences at scale. From developing a comprehensive UX strategy to leading research initiatives and ensuring design excellence from concept to launch, your influence will be felt at every level of the business. You’ll be the champion of our customers—integrating their needs into every … fostering a culture of creativity, learning, and collaboration. Champion a research-driven approach, running user studies and synthesizing insights that move our products forward. Own and continuously improve our design systems, pattern libraries, and research repositories. Collaborate cross-functionally to support multiple projects, ensuring the highest standards of digital accessibility and design quality. Serve as a critical business More ❯