2 of 2 Onboarding Jobs in Crewe

internal teams. Role The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration. Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The More ❯

continents, and over 2,800 talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description The Onboarding Team Leader for Telematics Operations is responsible for managing and guiding a team that supports new customer integrations into the company’s telematics platform. This role ensures seamless onboarding and … customer satisfaction during the initial deployment phase. Role responsibilities: Team Leadership & Management Guide the onboarding and customer support team to ensure prompt, accurate, and professional service delivery. Manage daily workload allocation, and performance tracking to meet departmental KPIs. Conduct regular coaching, training, and performance reviews to build team capability and motivation. Customer Onboarding & Implementation Oversee the onboarding process for new … activation. Calling newly acquired customers to Radius Telematics and ensuring that they receive a red-carpet experience Coordinate with internal departments (Sales, Technical Support, IT, and Product) to streamline onboarding activities. Process Improvement & Reporting Track and report onboarding and support metrics (CSAT, resolution times & NPS). Identify opportunities to enhance efficiency, automation, and customer satisfaction. Qualifications Experience in a Customer More ❯