all face-to-face and remote end-user issues. Your responsibilities will include: Providing comprehensive 2nd line support, resolving a wide range of technical issues. Identifying opportunities for IT process improvements and efficiency gains. Managing staff accounts and access permissions. Conducting IT inductions for all new starters. About You: Ideally, you'll bring at least 3 years of experience More ❯
hit the mark, especially in warehousing and logistics. D365 WMS Expertise You'll bring your know-how of Microsoft Dynamics 365 WMS to the table-guiding enhancements, integrations, and process improvements. You'll turn complex warehouse needs into clear, scalable solutions that work in the real world. Telling the Story You'll turn insight into action-using data and … About You Proven experience as a Senior Business Analyst in a digital or technology-led delivery function. Strong experience working on Microsoft Dynamics 365 WMS implementations, upgrades, or continuous improvement projects. Demonstrated expertise in warehouse management, supply chain, or logistics operations, with the ability to map business processes and recommend improvements. Strategic thinking and experience driving operational improvement … experience working with vendors in complex project environments. Experience in eCommerce, retail, or consumer-led digital businesses. Familiarity with tools such as Azure DevOps, or similar. Exposure to business process modelling tools and data analysis platforms. Formal coaching or leadership training/qualifications. A Bit About Us When it comes to appliances and electricals, we've got the lot. More ❯
warehouse, ad hoc analysis and report preparation. Management of the Commercial inbox, responding to all queries within agreed SLAs. Critical review of current processes and procedures, including proposals for improvement and adequate documentation of SOPs. Preparation of upload files for targeted re-pricing proposals. Preparation of periodic reporting outputs to various stakeholders within the sales teams, and advising on … further improvements or corrective courses of action Identifying system and process developments alongside our operations and sales teams, promoting continuous improvement. Working with Financial Operations and the Revenue Business Partner, ensuring we have zero leakage during our billing process. Supporting the business with relevant ad-hoc project work that impacts pricing, billing, systems and reporting. Qualifications Strong analytical skills … ACCA or ACA accountant or equivalent (preferred), qualified through experience. Advanced Excel skills – including experience of creating and using Pivot Tables and V-Look Up. Track record of delivering process improvements and harbouring a continuous improvement methodology. What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that More ❯
