Technical Support Specialist
- Hiring Organisation
- SER Limited
- Location
- Crewe, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £29000 - £32000/annum
manage users, extensions, handsets and licences. Maintain accurate customer documentation and configuration records. Carry out routine platform checks and basic maintenance tasks. Collaboration & Continuous Improvement Work closely with Sales, Onboarding and Engineering teams. Contribute to knowledge base articles and internal documentation. Identify recurring issues and recommend service or process ...