Desktop Support Engineer x2 Crewe (Service Now SCCM Intune)
- Hiring Organisation
- Adecco
- Location
- Crewe, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £42000/annum + Benefits
Onsite/Desktop Support Engineer x2 Crewe (Service Now, SCCM and Intune) £40-42,000 + Benefits - on site 5 days a week You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving … cases and creating knowledge base articles (KBA's). Responsibility for resolving Incidents and Service Requests to SLA using tools such as Service Now, SCCM and Intune. Accurate IT hardware management using a Configuration Management Database (CMDB) and Active Directory (AD). Requirement to drive between sites and provide hands ...