5 of 5 Service Management Jobs in Crewe

standards and guidelines. Main duties of the job Main Duties of the Job The role will have the following key dimensions: Strategy and business case development Leadership and communications Service development and transformation Benefits realisation People management and development Finance, resource and information management Please see attached job description for full details of the main duties. About … for the development and delivery of the Smart Buildings target digital outcome and delivering on the five desired outcomes of Clinical Safety, Operational Efficiency, Enhanced Security, Improved Experience and Service Productivity. This role will be responsible for delivering the Smart Buildings GAP analysis and the creation, delivery and continuous improvement of the Smart Building Strategy. The roles key focus … and Digital Workstreams to ensure back-to-back compatibility of data, digital and infrastructure standards across the workstream deliverables. They will work collaboratively with both the estates and facilities management and digital teams, both within the Healthier Futures team, wider Trust departments, Technical Partners and Healthier Future Design and Construction teams. They will also be responsible for the creation More ❯

Intelligent Hospital buildings. The post holder will contribute to the Digital Workstream by developing and implementing key components such as data standards, Building Information Modelling (BIM), digital twins, Building Management Systems (BMS), and Energy Management systems. A critical responsibility is ensuring that data generated across Smart building platforms is fully owned by Mid Cheshire Hospitals and remains interoperable … to degree level or similar, within a relevant field such as IT or digital, estates, facilities, engineering, etc. Evidence of continuing professional development Desirable Qualifications in programme or project management (PRINCE 2 or equivalent) Qualifications in health service management, such as change management, workforce redesign Knowledge of design and construction process Skills Essential Significant experience of … willing to take personal responsibility. Must have the courage to speak up. Must value and appreciate the worth of others Desirable Ability to work flexible hours. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

and work closely with stakeholders to ensure compliance and security best practice across the business. You will also assist with maintaining and improving the company’s accredited Information Security Management System (ISMS), with a particular focus on ISO 27001 and Cyber Essentials Plus requirements. In addition, you will help mentor team members, providing guidance and support to develop their … considered throughout the entire SDLC. Creates and maintains documentation around the use of cyber security technology in the organisation. Carries out threat detection and incident response. Carries out vulnerability management and remediation. Collaborates as needed with third-party security vendors for expert advice and issue resolution. Carries out threat intel research and recommends security improvements. Qualifications Extensive knowledge of … PHP, MySQL, PostgreSQL, Nginx, Mercurial and Git. Good understanding of cyber security practices in relation to cloud hosting, preferably with experience of AWS. Good understanding of open-source risk management using enterprise management tools. An understanding of Service Management disciplines, ideally using the ITIL framework. Ability to keep up to date with technology trends and to More ❯

responsibilities day to day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on Customer Relationship Management system (Salesforce), ensure Service Level Agreements (SLA) are met and notes are kept up to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines … an admin heavy/office environment. Experience in working as part of a team Telecoms knowledge/experience in the industry is desirable Proficient in the use of Customer Service Management system – Salesforce is desirable Proficient in the use of Microsoft packages e.g. Outlook, Word, Excel The ability to prioritise tasks, with strong organisational and time management More ❯

technologies Familiar with standards like Cyber Essentials, ISO27001 Working knowledge of Linux, Ubuntu, Apache, MySQL, PHP, Git, PostgreSQL Cloud security skills, ideally in AWS Understanding of open-source risk management and enterprise tooling Exposure to ITIL service management disciplines Familiarity with MITRE ATT&CK and NIST cybersecurity frameworks Want to hear more or ready to apply? Think More ❯