Service Desk Manager (ITSM)
- Hiring Organisation
- Hays Technology
- Location
- Crewe, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £300 - £350/day 350
Service Desk Manager 1 day onsite £350 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership … service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. ...