1st Line Support
- Hiring Organisation
- GR Consulting
- Location
- Croydon, Surrey, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum, Inc benefits
face. Logging, managing and resolving IT support tickets. Supporting Microsoft 365 applications including Outlook and Teams. Managing user accounts, passwords and permissions through Active Directory. Troubleshooting Windows desktop, hardware, software and printer issues. Assisting with basic network troubleshooting. Escalating more complex technical issues to senior engineers where required. … Producing and updating IT documentation where appropriate. Technical Experience: The ideal candidate will have hands-on experience with: Microsoft 365/Office 365 Active Directory Windows Desktop Support Basic Networking (DNS, DHCP, TCP/IP) Hardware & Printer Support Service Desk/IT Support experience About ...