2 of 2 Service Delivery Jobs in Croydon

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

administrative functions. Your responsibilities will include answering patient calls promptly and professionally, managing appointment bookings, handling queries, and directing patients to the right service or clinician. Youll carry out reception and daily checklists, ensuring all front-desk tasks are completed accurately and on time from checking rooms and supplies … ensure the reception desk is always covered and workflows are managed efficiently. Communicate effectively with clinicians, nurses, pharmacists, and administrative staff to ensure seamless service delivery. Attend regular team meetings and contribute to improving systems and patient experience. Escalate patient or operational concerns promptly to supervisors or the management ...