2 of 2 Remote/Hybrid Performance Management Jobs in Cumbria

ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide … travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support ...

support engineering and specialist teams, ensuring individuals are engaged, motivated and positioned for success. The successful candidate will play a key role in performance management, resource planning, stakeholder engagement and operational excellence. Key Responsibilities Ensure the support of performance reviews, career conversations and general leadership of people … advantageous. ITIL understanding/applications would be of benefit. Refined communication and organisational skills and the ability to talk to Engineers, End users, Senior Management, and Third-Party suppliers amongst others. Experience of leading multidisciplined teams with differing priorities. Financial acumen for management of costs. Coaching and/ ...