2 of 2 Remote/Hybrid Process Improvement Jobs in Cumbria

with the agreed scope PSA Work Management: Record work, notes, time and charge codes accurately, and manage assigned tickets, activities and projects Technical and Process Documentation: Maintain accurate internal and client technical and process documentation Communication and Procedures: Handle internal and external communications professionally and follow standard operating … procedures Process Improvement: Identify and recommend process and procedure improvements Learning and Professional Development: Maintain technical knowledge and participate in relevant learning and development Professional Representation: Build positive relationships, support equality, diversity and inclusion, and represent the organisation CANDIDATE REQUIREMENTS ESSENTIAL Experience delivering IT or software ...

ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes, and known error workarounds Support system testing, releases, patches, and change activities where required Maintain clear communication with stakeholders throughout … incident management process Assist with user support, training guidance, and knowledge-base documentation Required Skills & Experience Experience supporting Siemens Teamcenter applications Strong incident management and troubleshooting skills Understanding of PLM processes and engineering data management concepts Experience investigating application, workflow, access, and integration issues Ability to analyse logs, system ...