2 of 2 Remote/Hybrid Social Skills Jobs in Cumbria

performance management and disciplinary processes where required. Proactively monitor ticket dashboards to identify potential SLA breaches and communicate risks to relevant stakeholders. Maintain regular communication with local and remote teams through Microsoft Teams and other collaboration tools, ensuring concerns are addressed and escalated where appropriate. Provide management cover … represent and advocate for customer requirements. The confidence to challenge existing processes constructively and identify opportunities to improve service quality, efficiency and profitability. Excellent communication, leadership and stakeholder management skills. The ability to work effectively within demanding operational environments while maintaining a focus on service excellence and continuous improvement. Strong ...

servers and cloud platforms. A good understanding of cyber security best practice and IT governance. Experience managing third-party suppliers and service providers. Excellent communication skills with the ability to engage stakeholders at all levels. A proactive and commercially minded approach to problem solving and continuous improvement. Ambition ...