IT Service Delivery Manager
- Hiring Organisation
- vertex-it-solutions
- Location
- Cleator Moor, Cumbria, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £65,000 per annum
Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills … achievement, productivity metrics, customer feedback, performance trends, work-in-progress updates and site access considerations. Lead and contribute to service improvement initiatives through regular stakeholder engagement and continuous improvement activities. Manage employee relations matters in partnership with HR, including performance management and disciplinary processes where required. Proactively monitor ...