2 of 2 Digital Strategy Jobs in Cwmbran

Job summary An exciting opportunity has arisen for an experienced ICT Service Desk Team Leader to join our Digital Team, which has set out an ambitious digital strategy over the next five years to deliver the very best information and digital solutions with patient care at its core. WAST is a national service, and the Digital … challenges. The ICT Service Desk Team Leader will be responsible for delivering a high-quality, professional service, leading the ICT Service Desk to support the fast-growing Trust's digital services and infrastructure. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job More ❯

Job summary As a senior member of the Service Desk team, the postholder will be at the forefront of digital support within the health board. The post will enable you to refine troubleshooting, mentoring and training skills whilst also continually improving the service by building on the knowledge base and suggesting improvements to processes, allowing our clinical colleagues to … focus on delivering excellent patient care. Main duties of the job The post holder will provide first-line technical support to users of Aneurin Bevan University Health Board (ABUHB) Digital, Data & Technology services. This includes incident management, request fulfilment, and problem diagnosis and resolution across a broad range of hardware and software systems. The Senior Service Desk Analyst plays … a key role in ensuring high-quality, customer-focused support in line with agreed service levels and the ABUHB Digital Strategy.In addition, the post holder will actively support and mentor junior team members to foster skills development and service improvement. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. More ❯