Technical Support Engineer
- Hiring Organisation
- SRC Recruitment Ltd
- Location
- Dartford, Kent, UK
- Employment Type
- Full-time
UK. Key Responsibilities of Technical Support Engineer Provide prompt and effective technical assistance to customer inquiries via phone and email, adhering to SLA requirements. Remotely troubleshoot and resolve software issues; escalate complex incidents to appropriate teams as needed. Accurately document customer interactions, incidents, and solutions in the internal ticketing system. ...