Support Engineer (First & Second Line)
Dartford, England, United Kingdom
Diverse Lynx
First & Second Line, you’ll be the go-to person for resolving a range of technical issues — from basic user support to more complex infrastructure and network troubleshooting. This is a hands-on role in a fast-paced MSP environment, offering the opportunity to work across a broad range … and IT ticketing systems. Basic networking knowledge (IP, subnets, routers, switches). Excellent communication and customer service skills. Desirable Experience supporting virtualised environments (e.g., VMware or Hyper-V). Familiarity with Microsoft Azure or other cloud platforms. Scripting experience with PowerShell. Previous MSP (Managed Service Provider) experience. Qualifications CompTIA More ❯
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