Service Desk Analyst
Dartford, Kent, UK
Laing O'Rourke
Systems, how infrastructure and applications are linked to form services In depth understanding of Microsoft Applications such as Office365, Teams, OneDrive, MFA, SharePoint Microsoft Azure (Active Directory), Exchange, InTune VPN Client - (ideally Fortinet) ITSM Service Desk Systems, ideally ServiceNow ITIL Foundation, ideally V4 Working knowledge of Telephony Systems – ideally Ring Central Ideal – Solarwinds Ideal – Familiarisation of construction software such as More ❯
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