1 of 1 Remote Customer Experience Jobs in Darwen

opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven environment … channels. The role requires excellent attention to detail and stakeholder management skills due to close collaboration with both internal Capita and external BBC stakeholders. The successful candidate will previous experience as a Web specialist, Experimentation Analyst or CRO Analyst. This is a full time permanent role, offering hybrid working (assigned office Darwen, Lancashire) with limited travel to client sites. …/B tests, ensuring these align with both user needs and business objectives. Ability to proactively identify and troubleshoot issues during implementation. What you'll need to bring: Demonstrated experience in web experimentation and conversion rate optimisation Strong data analysis skills (web analytics, user behaviour analysis, and testing methodologies) Experience in designing web experiments (e.g. completing test briefs More ❯