IT Support Engineer
- Hiring Organisation
- ASC Connections
- Location
- Daventry, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
troubleshooting complex problems across software, operating systems and associated technologies. As an IT Support Engineer, you will: Provide remote technical support to customers Troubleshoot Windows-based environments in commercial settings Diagnose and resolve application, OS, driver, network and hardware-related issues Analyse logs (Event Viewer, application logs, etc. … programming Understanding of RTOS (real-time operating systems) Exposure to CAD/CAM environments Experience using Salesforce or other ticket-based systems Strong Windows desktop troubleshooting experience Experience supporting commercial software applications Ability to isolate faults across software, OS, drivers, network and hardware Experience providing remote support to customers ...