2nd Line Support Technician
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Derby, Derbyshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £14.90 - £19.33 per hour
Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...