1 of 1 Change Advisory Board Jobs in Derby

will provide ITIL-aligned service-management and supplier-governance assurance across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them with ServiceNow and assures consistent delivery by internal teams and suppliers As a Digital Service … Delivery Manager, you will: Define, maintain and communicate practical standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement. Align process stages, assignment, status, categorization, approvals, measures and reporting with ServiceNow and the ServiceNow owner. Chair weekly Change Advisory Board ...