Graduate ServiceNow Platform Support Analyst (1st / 2nd Line)
- Hiring Organisation
- Precept Recruit
- Location
- Derby, Darley Abbey, Derbyshire, United Kingdom
- Employment Type
- Permanent
assist with system configuration and enhancement activities. Working closely with platform specialists, developers, business stakeholders, and third-party partners, you will develop your technical knowledge while contributing to the ongoing success of a business-critical platform. This role offers an excellent foundation for a long-term career within ServiceNow … tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with maintaining system documentation, user guides, and knowledge articles. • Work with senior team members to identify recurring issues and potential improvements. • Learn ServiceNow administration and configuration best practices. • Participate in training ...