2 of 2 Remote Desktop Jobs in Derby

Engineer to become a part of their team. NOTE: Active SC Clearance will be utilised. Responsibilities: Working with the hardware team providing break fix and hardware diagnostics. Laptop and desktop builds. Working on the Tech Bar on a rota. Software BAU working on 2nd line tickets and remote desktop. Project experience/Field work experience desired but not … needed. Full UK Driving license and access to own vehicle. Happy to travel to remote sites across the UK when needed. Happy to stay overnight when required. Soft Skills: Flexible approach and ability to work co-operatively within a newly created team environment. Should be a self-starter and be able to perform quality assurance and control to create More ❯

ideal candidate will have experience in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software BAU tasks, second-line ticket resolution, and remote desktop support. Additionally, the candidate will participate in Tech Bar services five times a week on a rotational basis. Your Responsibilities * Collaborate with the hardware team to diagnose … IT-related issues on a rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. * Troubleshoot and resolve second-line tickets efficiently. * Deliver remote desktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have * Active SC Clearance * Proven experience … in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in software troubleshooting and second-line support. * Experience in remote desktop support and ticket management systems. * Ability to communicate effectively with users and colleagues in a professional environment. * Must be a British National. * Certifications such as CompTIA A+ More ❯